FOLLOW-UP

Automated Lead Follow-Up

Every lead answered in seconds, then followed up until they book or say no.

THE PROBLEM

Leads do not go cold in a week. They go cold in an hour.

A form fill at 10:40 AM that you answer at 6 PM is not the same lead. They have already called two more contractors and booked one. Respond in five minutes instead of thirty and your odds of qualifying that lead go up roughly twentyfold — and almost nobody in the trades is doing it.

WHERE IT LEAKS

  • Leads scattered across email, Google, Facebook, texts and voicemail.
  • The first reply happens whenever someone gets to a laptop.
  • One follow-up attempt, then the lead is quietly abandoned.
  • No idea which source produced the jobs you actually won.
HOW IT WORKS

Three steps, running on their own.

01

Everything lands in one inbox

Calls, texts, web forms, Google Business messages, Facebook leads. One thread per person, on your phone and your desktop.

02

The first reply goes out in seconds

Personalised to the service they asked about, sent before they have opened the next tab. Most conversations are underway inside a minute.

03

The sequence keeps going

Five touches across eight days, text and email, spaced like a human would space them. The moment they reply, the sequence stops and you take over.

WHAT IS INCLUDED

Everything, wired up for you.

  • Unified lead inboxCalls, SMS, website forms, Google Business Profile and Facebook, in one thread per customer.
  • Sub-60-second first responseAutomatic, personalised to the service requested, 24 hours a day.
  • Eight-day follow-up sequenceText and email, written for your trade, stopping the instant they respond.
  • Owner alerts on hot leadsEmergency language and high-value services ring your phone immediately.
  • Appointment links in-threadThe customer books themselves without a phone call.
  • Source tracking on every leadYou see which channel produced the booked job, not just the click.
Follow-up sequence — Lead #4821
0 minText sentHi Marcus — Summit Roofing here. Got your request about a roof inspection. Is the property on Vista Ave?
0 minOwner alertedPush notification: new roof-replacement lead, estimated value $9k–$14k.
4 minEmail sentWhat to expect from a Summit inspection, plus financing options — opened.
1 hrFollow-up textStill happy to swing by. Thursday morning or Friday afternoon?
Day 2Reply receivedCustomer answered. Sequence stopped automatically, thread handed to you.
Day 2BookedEstimate on the calendar for Friday 2:00 PM. Confirmation and reminder queued.

Illustrative view of the automated lead follow-up running on a live account.

THE RESULT

One number that matters.

More leads reaching a booked appointment versus manual follow-up.

See more results

3.1×

More leads reaching a booked appointment versus manual follow-up.

All accounts · trailing 90 days

BOOK A CALL

Stop losing jobs to voicemail.

Fifteen minutes. We will show you exactly what your system would look like, what it costs, and what it should return.

Book a Call