CASE STUDY

Blueline HVAC

HVAC · Nampa, ID — +176 reviews.

THE CHALLENGE

What was actually broken.

Blueline had 38 Google reviews after nine years and a 4.2 rating, which put them below two competitors in the map pack. They also had roughly nine hundred past customers sitting in an invoicing app that had never been used to sell anything. Every March and October — the shoulder months between heating and cooling season — the schedule emptied out and there was no lever to pull.

Blueline HVAC — homepage as built.

WHAT WE INSTALLED

The website, and the system behind it.

Built and live in ten days. Text-back was switched on first, two days in, because it starts returning money immediately.

See the full system

  • A 14-page websiteHeating, cooling, indoor air quality, maintenance plans, financing, plus four service-area pages.
  • 5-Star Magic review funnelAutomatic request two hours after every completed job, with private routing for anything under four stars.
  • Customer database and campaignsNine hundred past customers imported, segmented by last service date and equipment age.
  • One-click seasonal campaignsPre-written tune-up and pre-winter check campaigns ready to send in about a minute.
  • Follow-up and text-backInstant reply on every lead, eight-day sequence, missed calls texted back automatically.
RESULTS

What it returned.

+176

New Google reviews in five months, rating up from 4.2 to 4.9.

Nine years to get the first 38

$8,900

Booked from a single text campaign to 412 past customers.

Sent on a Tuesday morning

3.1×

More leads reaching a booked appointment.

Versus manual follow-up

I stopped chasing reviews. They just come in now. We went from 38 to 214 on Google in five months and I have not asked a single customer face to face. The March campaign filled a week I normally spend worrying.
Tanya ReyesOwner · Blueline HVAC
MORE WORK

Other builds.

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Cascade PlumbingPlumbing · Bend, OR+$14k in 30 days
Custom website24/7 AI VoiceMissed-call text-backLead captureReview funnelOn-site SEO
BOOK A CALL

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